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VitalPoint not only helps to fill a gap that exists within many of the smaller transit organizations, but it also provides an excellent troubleshooting tool for transit operators of all sizes. The key focus of VitalPoint is providing properties with an integrated first line of defense for IT support. |
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 Many properties simply can’t afford to keep dedicated IT staff on board. Because of this the responsibility for providing IT support and maintenance on technology systems usually gets assigned to someone within the organization who already has full time duties. The beauty of VitalPoint is that it continuously monitors the operation of all modules within Avail’s OmniPoint system for you and provides an at-a-glance display showing the health status of each element. VitalPoint also alerts you when something is about to go wrong.
VitalPoint monitors and displays the health of each of the following: the communications network, vehicle diagnostics, fixed end software problems, and all system interconnections. In addition to displaying the current status of the system, VitalPoint can be configured to monitor the system for specific situations and alert an IT specialist via email when a problem is detected.
- The ability to display current vehicle communications status by entire fleet, functional vehicle type, or by an individual vehicle
 Display the health of your communications network for the current day, or any past day- Display the results of vehicle diagnostic tests that failed for the current day or any previous day
- Display software logs showing errors and warnings generated by any of the OmniPoint fixed end products
- Display the current state of all of the connections in the system, including the database connection, connections to any wayside signs, connections to CommandPoint workstations, and connections to other ITS software systems
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VitalPoint is yet another example of Avail’s commitment to providing end-to-end system solutions that have been specifically designed and developed for ease of use and proactive system operations.
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Copyright © 2006, Avail Technologies, Inc. |
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